运输政策
我们的目标是为客户提供最快捷、最高效的送货服务。
因此，我们制定了以下详细的运输政策：
发货详情及流程通知：
当客户通过我们的网站或在线平台订购产品时，我们将发送电子邮件或消息通知他们送货详情。这包括订单号、产品清单、送货地址和所选送货方式。这让客户可以在发货前查看和验证信息。
预计交货时间：
我们的目标是尽快将产品交付给客户。实际交货时间取决于发货地点和所选的交货方式。一般情况下，我们努力在订单确认后 3-5 个工作日内交付产品。但是，如果出现任何可能导致延误的特殊情况，例如恶劣天气条件或运输问题，我们将尽力通知客户并让他们了解情况。
未送达或延迟送达的程序：
如果客户未在指定时间内收到产品或遇到延迟交货的情况，请按照以下步骤操作：
a. 查看交货状态：客户可以通过我们的网站或在线平台，使用电子邮件或交货通知中提供的订单号或跟踪号查看产品的交货状态。
b. 联系客服：如果客户无法查看交货状态或有其他疑问，请通过我们网站或在线平台上的指定渠道联系我们的客服部门。我们随时为您提供帮助并提供更多信息。
c. 问题解决：如果出现导致未交货或延迟交货的问题，我们将根据我们所述的产品退货或赔偿政策迅速采取适当的措施。客户可以联系我们的客服部门寻求帮助解决此类问题。
我们致力于为所有客户提供优质、满意的运输服务。如果您对产品运输有任何其他疑问或需要帮助，请随时联系我们 098-2989494 谢谢。
Shipping Policy
Our objective is to provide our customers with the fastest and most efficient delivery service possible.
Therefore, we have a shipping policy with the following details:
Notification of Delivery Details and Process :
When customers place an order for products through our website or online platform, we will send an email or message to inform them of the delivery details.This includes the order number, product list, shipping address, and chosen delivery method. This allows customers to review and verify the information before the shipment.
Estimated Delivery Time :
We aim to deliver the products to customers as quickly as possible. The actual delivery time depends on the shipping location and the chosen delivery method. Generally, we strive to deliver the products within 3-5 business days after order confirmation. However, in case of any exceptional circumstances that may cause delays, such as adverse weather conditions or transportation issues, we will make efforts to notify customers and keep them informed about the situation.
Procedure for Undelivered or Delayed Deliveries :
If customers do not receive their products within the specified timeframe or experience delays in delivery, please follow the following steps:
a. Check Delivery Status: Customers can check the delivery status of their products through our website or online platform using the order number or tracking number provided in the email or delivery notification.
b. Contact Customer Service: If customers are unable to check the delivery status or have additional questions, please contact our customer service department through the designated channels on our website or online platform. We are available to assist and provide further information.
c. Problem Resolution: If there are issues resulting in non-delivery or delayed delivery, we will take prompt and appropriate actions according to our product return or compensation policy, as stated. Customers can reach out to our customer service department for assistance in resolving such issues.
We strive to deliver high-quality and satisfactory shipping services to all our customers. If you have any further questions or require assistance regarding the shipping of your products,please do not hesitate to contact us 098-2989494 Thank you.